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COVID-19 prevention and operating procedures

The government and national parks have prepared an extensive set of guidelines for all in the tourism industry to follow from airport to airport to ensure a safe and worry-free experience when touring in Tanzania.

If you would like a copy of the full procedures, please let your sales consultant know.

COVID-19 PREVENTION

Simple COVID-19 prevention solutions for a complex problem.

On 01 June 2020, Tanzania’s borders opened up for tourists with the mandatory 14-day quarantine removed for all travelers who enter without visible symptoms.

The government and national parks have prepared an extensive set of guidelines for all in the tourism industry to follow from airport to airport to ensure a safe and worry-free experience when touring in Tanzania. If you would like a copy of the full procedures, please let your sales consultant know.

Although the problem is complex, our solutions overall are simple and fall into four primary categories which we have based on the World Health Organizations guidelines. We continue to monitor and research on the science as everyone is still learning about this virus and this document will be updated periodically.

Whatever the case, our expertise is in our wildlife, mountains, beaches and tours and we would recommend you follow your own governments advice for travel, advice available by signage you’re your own safety precautions as per the latest information and updates available.

Please do not be offended if you are asked to wear a mask, use sanitizers, undergo a temperature test, fill in declaration forms or keep a distance from others. We are all trying to keep you and our staff and country as safe as possible!

Personal hygiene and ‘washing hands’

The best defense against corona virus is washing hands with soap and water (or using appropriate sanitizers where water is not readily available). This can include, but is not limited to:

  • When entering and exiting at ports, borders, vehicles, offices, national parks, lodges, and activity areas.
  • When handling your luggage in vehicles, safari parks and on mountain treks.
  • When packing and preparing equipment for expeditions and on the tours and setting up / dismantling campsites
  • At common areas where staff or clients are required to touch common objects such as doors, zips, handles, tents, chairs etc.
  • When preparing or serving food.
  • As much as possible!

Personal Protective Equipment and face masks

Our primary PPE item provided to all staff is a face mask with at least three layers and made at the approved national standards. Staff are trained in the best uses of these and you will be required to wear a mask or see our staff wearing masks at least when:

  • When entering and exiting at ports, borders, vehicles, offices, national parks, lodges, and activity areas.
  • When our staff are interacting with each other and our guests during tours or at pre-tour briefing.
  • At all times when in a vehicle with other people.
  • When packing and preparing equipment for expeditions and on the tours and setting up / dismantling campsites.
  • When preparing or serving food.
  • At common areas when touching common objects and equipment.
  • Recommended when within 2m of someone else and required when 1m or less from someone else.
  • As much as possible!
Sanitizer

Sanitizing surfaces, contact points, equipment and vehicles

We are required to use appropriate chemical solutions (as directed by our health ministry and based on WHO guidelines) on surfaces, contact points throughout the tour experience and at our base operations, any equipment used by you or our crew and vehicles. This is done especially on:

  • All surfaces are regularly sprayed or wiped down each day and more frequent where used by multiple people.
  • Contact points are sanitized as often as possible including door handles, arm rests, locks, windows, zips, camping tables, camping chairs.
  • All of your mountain or camping equipment is sanitized between all uses and washed with appropriate solutions.
  • All vehicles are sprayed with appropriate solutions between all uses or at least every 7 days when the vehicle is unused.
  • All packed food are sprayed on the outside when receiving or issuing and before it’s use.
  • As much as possible, where possible!

Social distancing

Though there are mixed reports on the idea distance between people (and sometimes not practical where large), we recommend distancing at least 2m between people and require a minimum of 1m distance where possible. Especially where:

  • When entering and exiting at ports, borders, vehicles, offices, national parks, lodges, and activity areas.
  • At national parks and on trails where other people or crew are present.
  • During briefings and at common areas of lodges (such as restaurants) and during equipment checks.
  • When staff are arriving, travelling in vehicles, packing and preparing equipment and food items.
  • At common areas such as campsites, dining tents, mess halls.
  • During tipping and other ceremonies.
  • As much and as far as possible!

YOUR SAFETY MATTERS

You may see us doing more than indicated in this document as the operating procedures are constantly being updated, adapted and modified for best practices

Call 199

If you have symptoms!

In case you have symptoms for corona virus (including, but not limited to: headache, dry cough, muscular pain, difficulty breathing or a fever) you may be referred for additional screening and advised on the further steps to take.

  • You can call 199 for free in Tanzania for the dedicated helpline for COVID-19 who may direct your for further screening or to regional health facilities designed for recovery.
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